How to update orders easily with Magento 2 Edit Order?

The development in technology helps the e-commerce industry optimize its products and services, hence enhancing customers’ experiences, which is exactly what brings in money. Talking of the convenience and flexibility of service offered to customers, allowing them to edit their order information is the top function concerned.

Changing order information is an inevitable situation for any store. If you’re looking for a way to quickly edit existing orders without the force of canceling and creating new ones each time, then this post is for you. We are going to clarify how can you deal with this limitation by using Edit Order extension for Magento 2 web stores.

Which troubles Magento admin usually get in editing order?

An order cannot be edited without canceling it

Magento 2 default has a big limitation, we suppose, which is forcing to cancel an order if it is edited at the backend. Normally, it means that order information is fixed stored at the system as soon as it is created. There is no ability to change it later since there is no requirement. Sometimes, it is hard for both customers and stores to update orders quickly. In other words, they must create a new one and cancel the current order. The process is obviously time-wasting and inconvenient for both parties.

Redirection process results in a slow loading at backend

Whenever the admin wants to change the order information, they will be moved to another page that contains specific orders and their related data. Firstly, it takes them more time to do the modifying work. Secondly, more steps required will definitely reduce the backend work speed. Both reasons slow down the system and, hence, cause an inefficient performance of the admin.

Cannot update billing/shipping/payment info related to orders

Sometimes, customers change their minds and they would want to ship their orders to another place. Stores cannot change customers address which is entered previously when they made an order. Consequently, billing, shipping, and payment info assigned with that address are unmodifiable anymore. Let’s imagine how inconvenient and frustrating it will be when you get a lot of requests from your buyers to change any info.

Edit Order for Magento 2

Take control of your orders and make edits effortlessly with Magento 2

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How Edit Order supports store owners in reducing their workloads

Allow editing order via pop-up

This function can be considered one of the most outstanding features of the Edit Order module. It allows the admin to edit all information which is related to the order through a popup with ease. Store admins will be able to edit the order without being redirected from the View Order Page.

As a result, the update process will become much more convenient and time-saving.

In addition, using Edit Order, the order will not be canceled after any modification as well as the order ID is remained unchanged.

Edit order general information

Order information can be modified via popup by customers easily and quickly. More specifically, the order number, order date, and also order status can be changed with ease.

Besides, through the pop-up, admins can change the whole or some parts of the customer’s current information such as name, tax, vat, and DOB. In particular, customers can be switched to another customer group that has new benefits and policies.

Change billing and shipping address

Besides updating the customer information, store admins can also modify billing and shipping address on View Order Page quickly and conveniently.

There will be a pop-up with the address field where new information can be filled in and change successfully after clicking on the Submit button.

Update Payment And Shipping Method

Because many reasons are related to both store and customer, updating payment methods has become very necessary in various circumstances. However, it is impossible in the Magento Default setting.

This causes lots of inconvenience for both stores and customers. However, with the Edit Order module, the payment methods list will be displayed and changed easily with some mouse clicks.

Logically, the order’s shipping method can be changed, along with the shipping method. Moreover, shipping methods can also be conducted via a popup that allows you to select the options right on the View Order page.

Modify ordered items at View Order page

With the View Order Page, admins now easily update an order’s cart items on the backend without having to cancel the order. Via the pop-up, the admin can choose to keep or remove the item, change its information like price and quantity, or apply tax/ discount.

Edit Quickly For All Updates via a popup

The Quick Edit feature turns the convenience to a new level with the submit time to edit all order components. On the View Order Page, a pop-up that lists all order data fields is ready to be displayed to you after clicking the Quick Edit button.

This pop-up helps minimize the submit action when you modify all order information, including order information, customer information, billing and shipping address, payment method, and shipping method, as well as items ordered.

Highlight features of Edit Order module

1. Edit orders via a pop-up for each section without canceling them

One of the best features of Magento 2 Edit Order is that it allows users to easily edit all information related to a pending order via a popup. All edits can be made on the View Order Page without any redirection, making the update process convenient and time-saving. Most importantly, with this extension, the order is not canceled after modification, so its ID remains unchanged.

2. Edit various order sections right on the View Order Page

• General information: With a single click to open the editing pop-up, you can change the order number, date, and status. Admins can also modify customer account details, such as name, date of birth, Tax/VAT number, and gender. Additionally, admins can reassign customers to different groups as needed.

• Billing & shipping address: Changes to billing and shipping addresses are common in online stores, usually due to changes in the customer’s receiving location or card information. Our module helps store admins update this information easily through a pop-up displaying all address fields, avoiding any complicated operations.

• Payment & shipment methods: Our extension allows admins to quickly update order payment and shipment methods directly from the backend view order page. A list of payment options is shown in a pop-up, making it easy for admins to make changes. It’s logical to adjust the payment method when the shipping address changes.

• Ordered items: One click opens an editing pop-up to modify the shopping cart: add or remove items, update prices, adjust quantities, change tax, and apply discounts.

3. Manage order easily using quick edit & log grid

Our quick edit feature simplifies order management by allowing all components to be edited in one popup on the View Order Page. Moreover, Admins’ changes are automatically updated and logged in a detailed grid, providing a clear overview and saving time compared to tracking updates individually. This ensures users have a complete view of their order status effortlessly.

Final words

Thank you for coming to the end of our blog. Via this article, I hope that Magento stores can now find a solution for updating their created orders. Edit Order extension promised to bring great improvement in updating orders with pop-ups, with no order cancellation required with extra edit fields. Managing and updating orders become easier and more convenient than ever!